Fixed: Multiple Keyword Terms & Simplified Search User Interface

One extremely cool feature in Socialwok is our consolidate keyword search: where you can find any post, person, file or feed based on keyword search. This has allowed many companies like Alien-Eye and Marlowe Law Office to use Socialwok as their knowledge management tool; their organization share and use search to access all their shared data. Socialwok just got better as a knowledge management tool for small businesses! We made the below improvements for consolidated keyword search.

• Support for multiple keyword terms for AND query instead of OR query only
• Simplified the search user interface to only present categories

Our improved search user interface only show categories (posts, people, feed) that have positive results. We search for keyword "Private" and it shows feeds and posts with the search term "Private" in them.

Support for AND queries using multiple keyword terms "private" AND "mentioning". The list of results is smaller for this AND query

These search improvements bring Socialwok closer towards being a social productivity tool with excellent knowledge management capabilities.

Fixed email addresses for feeds & people

We have made a major change to the email to feed or person feature in Socialwok. There is now one unique email address for each feed and person in your Socialwok network.

• To share into a feed in your Socialwok network, send the message to:
  [name of feed]+[domain]@socialwokmail.com. To see what email addresses to send for each feed, click to see the profile for each feed.

To share into a specific feed in your Socialwok network, compose email to [name of feed]]+[domain]@socialwokmail.com. 

Example: email address used to login to Socialwok is jimh@whitehouse.com, the email address for the marketing feed is marketingtweets+whitehouse.com@socialwokmail.com

• To direct mention a specific person in your Socialwok network, send the message to [1st part of user email address without domain]+[domain]. To see what email addresses to send for each person, click on each person's profile.

To direct mention a specific person, compose email to [1st part of user email address without domain]+[domain]@socialwokmail.com. 

Example: If the direct message is for user ming@whitehouse.com, the email address is ming+whitehouse.com@socialwokmail.com

For more examples and details on this, please visit our updated help page for email integration,

New feature: Email digest

We just rolled out a long overdue feature; email digest. Users can now get daily, weekly or biweekly email digest of their "Home" feed activity. By default, all users will receive weekly email digests. To change your email digest settings, click Settings > Notifications

To access your email digest preferences, click Settings > Notifications

Here is an example of email digest in Gmail

This is a beta feature and we welcome feedback or bug reports at our Socialwok group. Check out your Socialwok email digest today!

Our Social Media Suite now supports publishing to your Buzz profile!

Google just announced the launch of the Google Buzz buttons and Socialwok is one of the first web services to implement them. Our users can now publish their status updates from Socialwok to their Google Buzz profiles in one click! This functionality will be part of our Social Media Suite enabling our uses to do social media marketing on all the major social media services on the web; Facebook, Twitter, Linkedin and now Google Buzz. Check out our previous blog post on our social media publishing capabilities

Here is how we support the new Google Buzz buttons. I just posted a status message with a YouTube video link and want to share it in Google Buzz

A status message with a Youtube link. Click "Publish" to share it with other social media services

Socialwok now supports publishing status updates to your Buzz profile as well as Twitter, Facebook and Linkedin.

To publish to Google Buzz, click on the Google Buzz option to initiate a pop-up of the Buzz post

Successful publishing of the Socialwok status update to your Google Buzz profile

Want to try this new exciting addition to our Social Media Suite? Sign up for Socialwok right now at our website or our listing at the Google Apps Marketplace!

New Features: Private Feeds, Multiple Domain, Image preview, Mentions in comments

We would like to thank all our users for giving us great feedback through Google Talk, Socialwok Group and email. To streamline the feedback giving process, we now have a feedback form where users can answer a short survey and help us improve Socialwok!

Today, we are happy to announce several exciting new features as a result of our users' feedback; Private Feeds, Multiple Domain login support for web & mobile, Image Previews as thumbnails, Mentions in comments.

Private feeds
In our company Socialwok network, I find myself wanting to keep certain discussions private from the interns we have hired. Previously, we had to use email. Now, I can create private feeds to keep these discussions confidential. The administrator of the private feed has to invite other users to be members of the private feed in order for those users to get access to the private messages. To create a private feed, click on the  button. The new feed setup wizard has a private option as a checkbox.

All private messages and feeds will be indicated by the lock icon as shown above.

Multiple domain support for web and mobile
Many of our users actually have multiple lives :-) or multiple Google Apps domains. One domain could be for work and another domain is for non-profit volunteer activities or family. In the past, our users had to use two separate browsers or login only to one domain at a time. That pain is now over! Socialwok supports logging into multiple domains in a single browser. So update your bookmarks! 

After logging in, you are now redirected to your very own domain restricted URL of socialwok. For example, for a Google Apps domain @voiceroute.net (the domain is voiceroute.net), it's http://app.socialwok.com/a/voiceroute.net/

For the mobile web version, it's http://app.socialwok.com/a/voiceroute.net/MobileSocialwok.html

After you log in, you can add a link to your iPhone's home screen right away, and it will be specific to your domain. For multiple domains, you can create as many as your want.

As for users of our Socialwok Gmail gadget, you don't have to worry. It will simply just work. Now if you log in to Socialwok using multiple Google Apps domains, you will get the gadget working in all your Gmail windows or tabs.

Image preview as thumbnails

One of the commonly requested features by our users is thumbnail preview of images shared. Socialwok now supports the thumbnail previews of image files attached to an update as well as from website links.

Socialwok provides a thumbnail gallery preview of all images grabbed from a website link posted in an update

Users can preview using thumbnail any attached image files for an update

Direct Mentions in Comments

Occasionally, my colleague Navin may post something very interesting that I would like to bring to the attention of Vikram or interns in the company. I can now comment on the update in question and mention Vikram or the "Intern" feed that all the interns are following. This commented update with mentions will appear in Vikram's home feed as well as in the "Intern" feed. Check it out!

Social Media Suite for integrations with Google Buzz, Facebook, Twitter and RSS/Atom

We are happy to announce that Socialwok is launching our Social Media Suite; a series of new features for feed integrations with Facebook, Twitter, Google Buzz and web sites that syndicate RSS/Atom feeds.
Click here for a screenshot tour of our social media integrations. http://socialwok.com/tour_feed

Here is the Techcrunch Coverage on our Social Media Suite launch

Users can create feeds that are federated with external feed sources like Twitter Search, Twitter, Facebook, Google Buzz profiles and websites like Techcrunch that syndicate Atom/RSS feeds.

We rolled out a beta of our Social Media Suite in the past 2 weeks to our users and got some interesting feedback. Here are some of the use cases for our Social Media Suite:

• TwitterSearch: We have a feed called "Socialwok Mentions" that pull in Twitter updates that mention Socialwok
• Feed URL: In the same "Socialwok Mentions" feed, we import RSS from Google Alerts that track all web pages that contain the keyword Socialwok
• Site/Blog: One of our users has an invoicing web application that that generates an Atom feed for every invoice that is created for an order. This invoice feed is followed by all the sales engineers in the company.
• Twitter/Facebook: We created a feed "Socialwok Facebook Page" that pulls in posts to Socialwok's Facebook page

• Buzz: My colleague Navin Kumar has a pretty active Google Buzz account and I monitor his Buzz entries from his Socialwok Profile 

We are really excited by the things that our users have been able to do with our Social Media Suite. This adds onto some of our previous social media capabilities like publishing status updates to a Twitter channel, Facebook Page, or Linkedin profile. Check out our previous blog post.

If you are excited by our Social Media Suite, sign up for Socialwok right now at our website or our listing at the Google Apps Marketplace!

Top rated Social Productivity App in Google Apps Marketplace! 4000+ businesses signed up since

It's been crazy 1+ week since Socialwok launched on the Google Apps Marketplace. Socialwok is now listed as a top rated social productivity and customer management application.

We have since added close to 4000+ new businesses on Socialwok and got great coverage of Socialwok by the media. The Google Apps Marketplace way of installing, deploying and managing business applications related to Google Apps is truly disruptive. If you are the domain administrator, click on the "Add it Now" button and get started with improving your company's business social productivity today!

Socialwok will appear in the "More" link for every Google application (like Gmail, Google Docs, Google Sites etc) and every user in your domain.

Every application added to your domain will appear in the control panel where you can manage the application; enable/disable, deleting the application from your domain.

To help our thousands of existing Socialwok users with Google Apps domain enjoy the benefits of Google Apps Marketplace, you can now click on "Add to Google Apps" to add Socialwok to your Google Apps domain when you log into your Socialwok account.

If you are not the domain administrator, we will help inform your organization's domain administrator that you have requested to add Socialwok. So get Socialwok installed for your Google Apps today!

Socialwok now supports publishing to LinkedIn on top of Facebook, Twitter!

We are on a roll! Since we rolled out the new user interface, we have been getting great reviews from users and got covered by Techcrunch for our Gmail integration. We are very excited to announce that Socialwok now supports publishing your status updates to Linkedin on top of our existing Facebook and Twitter support.

Original Socialwok status update to publish

Support for publishing to Twitter, Facebook and Linkedin

Published Status Update from Socialwok in Linkedin, Twitter and Facebook

Google Docs as your cloud based file store. Support for arbitrary file types

Google Docs now support arbitrary file type upload with quota of 250MB/file with total limit of 1GB for premier edition users of Google Apps. Google will be rolling this functionality out to standard edition shortly. We are very happy to announce that Socialwok users can now use Google Doc as their cloud based file storage service to store file types beyond the traditional file types for users with Google Apps premier edition domains.

Support for uploading unlimited file type and size limit of 250MB. Uploaded file "docs images.zip" to Google Docs

Support for uploading unlimited file type and size limit of 250MB. Uploaded file "docs images.zip" to Google Docs



List of files stored in Google Docs. "docs images.zip" has been successfully uploaded to Google Docs

Socialwok Gadget released for Gmail! Access Socialwok without leaving Gmail!

We work very closely with our users to get feedback on their use of Socialwok. The most commonly requested integration is with Google Mail (Gmail) as it is probably the most used application in Google Apps. We are happy to announce the production release of Socialwok gadget for Google Mail. You can now access all features of Socialwok without leaving Google Mail

Access all functions of Socialwok from within Gmail canvas using the Socialwok Gmail Gadget

Access all features of Socialwok without leaving Gmail

• View, post and comment on updates
• Access files and Google Doc listing
• One click navigation button for feeds
• Search for posts, people, feeds, files, Google and presented with multi-tab search results

Search Socialwok from right in Gmail. Open various feeds using one-click navigation bar