How do you use Socialwok?
I am Perez Lee and I work for 7Eleven Phillippines as a Franchise Marketing and Planning Support Manager, under the Business Development Division. My job is to take care of our franchise stores by troubleshooting back end issues and help improve our business processes for 7-Eleven in Phillippines. I use Socialwok in my office to network with my office mates and contacts.
I am Perez Lee and I work for 7Eleven Phillippines as a Franchise Marketing and Planning Support Manager, under the Business Development Division. My job is to take care of our franchise stores by troubleshooting back end issues and help improve our business processes for 7-Eleven in Phillippines. I use Socialwok in my office to network with my office mates and contacts.Socialwok is the de-facto private social networking platform for our management team at headquarters to communicate with our field personnel.
How has Socialwok saved your day?
At 7-Eleven Phillipines, my organization faces the problem of getting employees to communicate and share their ideas openly. At our staff meetings, some of my co-workers will be shy and be reluctant to share their ideas while others will be too
aggressive. Before Socialwok, many great ideas do not get shared. Even if these ideas were expressed during the meetings, there isn’t a systematic and organized way to get more discussions around them. Very often, these great ideas get lost in the process!
With Socialwok, everyone involved in the meetings can post their ideas spontaneously and solicit a better exchange of inputs from among those concerned. More importantly, eveyone can now voice their concerns on any idea immediately and all these interactions are archived and sharable with other members of the 7-Eleven Philippines organization. This is the initial advantage we have discovered, and in time everyone will be joining in on the conversation.
The real value offered by Socialwok is its tight integration with Google Apps, which all my co-workers at 7-Eleven Phillippines use for messaging. We use our existing Google Apps accounts to login into Socialwok and launch it from within Gmail and Google Docs. All my colleagues were able to adopt Socialwok as our business social networking platform very easily and use it for communicating ideas, sharing files and media.
aggressive. Before Socialwok, many great ideas do not get shared. Even if these ideas were expressed during the meetings, there isn’t a systematic and organized way to get more discussions around them. Very often, these great ideas get lost in the process!
With Socialwok, everyone involved in the meetings can post their ideas spontaneously and solicit a better exchange of inputs from among those concerned. More importantly, eveyone can now voice their concerns on any idea immediately and all these interactions are archived and sharable with other members of the 7-Eleven Philippines organization. This is the initial advantage we have discovered, and in time everyone will be joining in on the conversation.
The real value offered by Socialwok is its tight integration with Google Apps, which all my co-workers at 7-Eleven Phillippines use for messaging. We use our existing Google Apps accounts to login into Socialwok and launch it from within Gmail and Google Docs. All my colleagues were able to adopt Socialwok as our business social networking platform very easily and use it for communicating ideas, sharing files and media.
Has Socialwok helped your organization become more productive?
After adopting Socialwok, we find ourselves more productive in getting ideas implemented . Socialwok has definitely help 7-Eleven Phillipines save money and increase revenues. 7-Eleven Phillipines has many field personal in various store locations throughout the country. Before Socialwok, we had to use Blackberry mobile phones to keep in touch with headquarters by using the expensive and unreliable 3G mobile data network. Our sales people mainly communicate using emails since laptops and broadband connections are cheap. We use our mobile phones for voice communications and do all our media and file sharing through Socialwok. Socialwok has become the de-facto private social networking platform for our management team at headquarters to communicate with our field personnel.
We used to do weekly sales meetings, which required all our sales people to travel back to headquarters from various remote locations. We now file regular sale reports online using Socialwok and achieve the same level of organizational awareness by just meeting in person bi-monthly. The freed up time has resulted in our sales people able to service more clients and increase our franchise revenues!
We used to do weekly sales meetings, which required all our sales people to travel back to headquarters from various remote locations. We now file regular sale reports online using Socialwok and achieve the same level of organizational awareness by just meeting in person bi-monthly. The freed up time has resulted in our sales people able to service more clients and increase our franchise revenues!
Great story: 7-Eleven in the Phillipines + Google Apps + Socialwok....Ive been using Socialwok since the day it landed in the U.S. keep up the good work, I'm a big fan.
ReplyDeleteFour or five years ago many people saw social networking as merely "social networking: a fun "What's happening?" non-business communication phenomena. Then I started seeing a few blogs and other interactions...followed by two-to-three page listings of the potential business applications. I helped several colleagues see that their employees were communicating frequently throughout the day....often including topics about the company....and the leaders I talked with began to understand that they could be a part of the communications that were occurring or be absent. Then talking with HR leaders, using this technology allowed instant dialogue versus annual surveys or other "delayed" employee engagement approaches. I enjoyed seeing this update from the Philippines.
ReplyDeleteI've never really visited that website because I really don't know its use but after reading that story about 7-eleven, I realized that it can really help in a lot of ways. That's definitely a great story.
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